Social Media

I wanted to invite you to my next complimentary teleseminar on Wed. 9/15 at 8pm EDT.

It’s called “What Recession? How to Use Social Media and Online Marketing to Make MORE Money, Struggle LESS and THRIVE in the New Economy”

The business game has changed! What used to work to get your business and name out there in the world isn’t working so well anymore.

That’s why I’m so excited to have you join me for this FREE teleseminar where
I’m going to personally share with you exactly how I built a successful business
online (from having NO clients, customers, contacts or list…in the midst of a
recession, no less) and how you can too. (Yes, really!)

All you need is a phone to join me, so don’t miss this call. Whether you are a
seasoned business owner looking to find out how to leverage the Internet or just
starting out, you won’t want to miss this 60 minute call all about what it
REALLY takes to succeed online.

Register here: http://communicatevalue.com/onlinesuccess/

Hope to have you on the line with me!

What an exciting week this week!  The article in Inc. Magazine came out:

http://www.inc.com/magazine/20100501/how-to-manage-your-own-pr.html

Mommy Millionaire interview part II and III http://www.mommymillionaire.com/radio/tag/leslie-haywood went out, the interview with Hybrid Mom http://www.hybridmom.com/articles/work-business/entrepreneur/grill-charms-essential-grilling-accessory-mom-behind-invention is up and I finally made it to Rachael Ray!!!  Okay, so I didn’t get asked to be on the show like I had dreamed of, but Grill Charm™ are in the June/July issue of Everyday With Rachael Ray!  I’m just so excited I can’t stand it!!  It’s very fitting that all this is coming out now, as I’m right in the middle of telling you how I do this stuff.  I’ll continue with more on “how to”.  (The Inc. article goes into some detail as well, but most of it you know, if you’ve been following me) 

 On with more “social media” and the new PR:

 Another trick of the trade in the 2.0 world of PR and marketing is “friend”, “fan”, “tweet” or reply to the blog of the contributors to your favorite shows and magazines.  They are much easier to access then going straight to Matt Lauer or the editor of Bon Appetite Magazine.  

Another true story:  through an urgent HARO tweet I was hooked up with a freelance writer who was working on a story for Health Magazine.  Her story (and subsequently mine) was published in the April issue.  Now she and I have become “friends”.  It’s not necessarily the editors that you want to get buddy buddy with because they work for 1 magazine.  Writers contribute to MANY media outlets (and they are a lot more accessible).  As a matter of fact THIS MORNING, I had an interview with the co reporter who worked on the Inc Magazine story because she was working on another story about podcasts and how to prepare for various media.  She saw that I had so much to say for the Inc. Magazine article, that she kept me in her rolodex and called me last week wanting to set up another interview for another story she was working on (which we did this morning while I was sitting in my minivan, as usual!)  Also, with a polite RT and @ mention on twitter to Food Network Canada, Grill Charms ™ were featured up there as well:

http://community.foodnetwork.ca/blogs/foodnews/archive/2010/04/17/pic-of-the-week-charming-steaks-on-the-grill.aspx

 BEWARE though!  DO NOT STALK!! (or even appear to be stalking!)  I always conduct myself with “charm”, grace (well….my “grace” is variable…., I’ll admit I can be rough around the edges, but that’s only AFTER you get to know me !), and the utmost respect of ones privacy.  I throw out a line or two to a person and if they don’t bite, I can take a hint and move on.  Some people use the “tenacious” approach, but I don’t really agree with that for me personally.  It’s not my style and I think it smells of desperation.  If you have a good story to tell and give them something they can use, if they can use it, they will. 

 Keep track of all your press mentions with Google alerts and post those mentions on your blog or news page with a link to the hit and by all means, Tweet and FB the link.  Press begets press.  It’s truly a snowball effect.  In your pitches to new media (as well as new and potential customers), make sure you mention your successes.  “Grill Charms™ (recently featured in EveryDay with Rachael Ray)……” is a GREAT opener!!  Have a great week folks, and we’ll talk more soon.  

Leslie Haywood, Founder and President of Charmed Life Products, Inventor of Grill Charms™www.grillcharms.com

Here is a podcast I did the other day and in true “Mompreneur” style, I multitasked with the best of them!  To listen, go to http://www.toginet.com/shows/believeinyourfairytale  and find the one for 4/14.  My  segment is around minute 30.  The show was live and the show time was such that I would not have time to pick up my 7 year old from school if I did it from the office, so I went to her school early and sat in the carpool line to do the show.  You do what you’ve got to do right?! 

 I just got back from a cousins wedding in upstate New York and while up there, Canadian TV ran my episode of Shark Tank.  I started getting all these orders and wholesale requests from Canada and couldn’t figure out why!  Thank goodness for Twitter!  A Canadian follower filled me in.  I’m going to keep this blog post a little short because I just got back and have lots of work to do for our wonderful neighbors to the north.  Thanks for the support folks!

Okay, on to a little bit more about social media.  With social media you can immerse yourself in PR and Marketing 24/7!  IMO, The single best free PR tool you can have is HARO.  Help A Reporter Out.  www.helpareporter.com.  For those of you not familiar, it is a free service where 3 times a day you receive information regarding stories that media of all kinds is working on.  The urgent queries are sent out via Twitter, @helpareporter.  I can talk all day about HARO, so if you want to know more about, we can talk after or just sign up and you will be amazed!

Something else I do, once a month I have in my favorites the web addresses for every major television show I want to appear on and just see if there is ANY possible way that I can any topic they are looking for.  They all have little sections on their websites usually entitled “be in the show”. 

Right now, The Bonnie Hunt show is looking for Kid Inventors

Ellen Degenerous wants to know if you have had a crazy hard sale find

Martha Stuart is looking for a guest with a “unique craft” that you can show her on the show.

Oprah is looking for folks to talk about how a past guest has changed their lives.

 The list goes on and on and on.   All of the things I am telling you now are what got me on ABC’s show Shark Tank, which ultimately pushed me into profitably in 2009, my second year on the market (which is almost unheard of)  I’ll tell you how it all came together. 

There was a show a while back called “The big idea with Donny Deutsch” which I watched religiously.  It was all about entrepreneurs and small business success stories.  On the show’s “be on the show” section of the website, it instructed viewers to send in a video about how the show helped you, which of course I did.  They loved the video, called me up and flew me to CNBC studios on two separate occasions to do segments on the show. 

Fast forward to this summer.   Out of the blue, I got an email from a producer with Mark Burnett productions saying they were shooting a new show for ABC.   He had been on the social networking site for small business (Start up nation) and saw that I had won Start up nation’s Home Based business of the year contest.   He went to my website and checkout of my “news page” which had a link to my YouTube account and my appearances on The Big Idea, liked what he saw, and the rest is history. 

 I’ve got more true life stories coming up next week… stay tuned

 Leslie Haywood, Founder and President of Charmed Life Products, Inventor of Grill Charms™www.grillcharms.com

Howdy folks!  Okay, I’ll get back on track with my series on social media.  Lot’s of great potential media coming!  I have a chapter in a booking coming out by Sherry Sexton.  The book is called “And the T-Shirt to Prove it!”.  As soon as I get a release date, I’ll let you know.  Also, thanks to HARO, I heard back from Self Magazine and am in the running for an article they are doing on women inventors, so keep your fingers crossed for that.  Below are a few “things” from last week.

http://www.theworkathomewoman.com/2010/03/interview-with-shark-tank-contestant-leslie-haywood-of-grill-charms/

http://sharpsburg.wordpress.com/2010/03/24/grill-charms/

http://basilmagazine.com/cms2/view.htm/2/58/914/1769/Eat+Grill%20Charms 

 And next week I’m doing an interview at www.toginet.com  Tuesday, April 13 from 12:30-1:00 pm EST.  The name of the show is “Believe in Your Fairytale and Your Zing will come True!”  After the show airs, it will be available to download for free onwww.itunes.com/podcasts .

Before I go into more about this social media thing, just a quick update about my sega with Frontgate.  EVERY THING IS FINE!  J  The ship date wasn’t until the 4^th, so I knew I’d be okay with that, and there wasn’t even a slap on the wrist.  YEAH!!!  I feel so much better !!  Today I received an acceptance letter from the catalog Femail Creations for their holiday catalog and it was just the vendor manual with contract, so I signed it and faxed it back.  Now it too says all PO’s need to be confirmed within 48 hours, so don’t you know, I’ll be SOOOO looking out for it!!  I’m not going to make THAT mistake again!! 

Okay, onto a little bit more about social media and PR.  Last time we left off, we were talking about becoming an “expert” (or being perceived as an expert) 

This is where my blog came into play but if you are still intimidated by starting and maintaining your own blog, get involved and active and basically ride of the coat tails of your target market or others in your field whom already have established Social Media street cred. 

Use other people’s social media savvy to spread the word about your product or service.  Regardless of the fact that I have my own blog, I still write articles, contribute and “guest post” on other people’s blogs.  (Of course, always linking back to mine as well as add to my “news” page.)  Bloggers are always looking for well written content.

Get reviews on your business, product or service from bloggers in your industry.  I would search out the higher ranking blogs of my target market foodies, grillers and believe it or not, mom’s / women. (because Grill Charms are such a great gift item and we all know who buys the gifts in the house!)   I would get active and comment on their blogs and follow them on twitter and make it a point to RT some of their tweets.  (RTing is one of the highest forms of flattery)  and eventually reach out, introduce myself and ask for a review.  Once I get a review, the first thing I do is post on FB Grill Charms page which is linked to my twitter and then put it up on my news page with a link to the story.  Then I would blog about all the links I had for that week.  (as you all know)

Oh, social media success story from this week:  The article above with Basil Magazine… Here’s how that went down.  I followed her on twitter, she followed me back, I asked if I could email her some product info, she DM’d me back with her email, I shot off my “schpeel” and she CALLED ME 5 minutes later saying she loved the product and wanted to feature it!  This stuff WORKS people!!

You want to be an expert?  Have your own radio show.  With blogtalkradio all you need is a decent microphone and you can have your own show.  If you don’t want to devote the time, simply ask to be a guest on an already existing radio show.  I’ve done about a dozen online radio interviews.  Once again, those “in the know” of social media and “content marketing” already have radio shows you can contribute to.  Just go to  www.blogtalkradio.com  and search for your industry or topic, then reach out to the host (if they are on blogtalkradio, GUARETEED they are on FB, Twitter, LinkedIN and have a blog you can comment on to break the ice) I know I sound like a broken record, but it needs to be done…once the podcast goes up, I tweet, FB, and Blog about the link then post it with an icon and link to my “news” page.

Establish yourself as an expert by posting a video on Youtube and embed into your website or blog.  You can buy a flip camera for $30.00 and in 10 minutes have it up for the world to see.

Don’t like being ON video? Use animoto.com and make a very professional video with content you create and photos you have, all set to music for $3.00.  It’s sooooo easy, even I did it!  Animoto will post to Youtube for you, than you can embed it in your blog or on your website.  Here’s what mine looks like: http://www.grillcharms.com/demovideo.html

That’s about it for today.  I’ve still got so much more to talk about, but we will wait for next week.  Happy Friday!!

Leslie Haywood, Founder and President of Charmed Life Products, Inventor of Grill Charms™www.grillcharms.com

To continue my story from last week,

 When I felt I had done all I could do and had my ducks in a row as much as I could, I launched my product on store shelves.  So now that I was “open for Business” I knew I needed to

• Establish Credibility  (which would lead to)
• Establishing myself as an expert    (and in any business it is all about )
• PR and Marketing 24/7

Now that I knew a thing or two and had some momentum I wanted to establish myself as an expert and build my brand, but it’s all about establishing credibility first.  In this world and even more so in the virtual one, perception IS reality.  I’ve been on national TV shows, Prime Time TV, more magazines, newspapers and articles then I can count and yet … shhhhh…….  I work in a 10×10 space upstairs in my home across from my children’s play room. 

I lock myself in the laundry room sometimes when I have a buyer on the phone I need to talk to.  I bribe my children with snacks if they just say quiet enough to get through a Skype conference with my potential Australian Distributor, and yet people started looking to me to give them answers on how to bring a product to market and how to build a national brand and I get to wrote blogs like this! And I’ve done it all from my tiny little desk in my tiny little space upstairs in my house. 

BUT, in virtual world of social media I can be ANYTHING!  So early on, you need to decide who do you want to be perceived as (and therefore BE)?  Once you decide that, channel every online message to portray that image of who the world needs to think you are. This will lead you to establishing yourself as an expert in your field.  (more on that next week)  Well…. Maybe not next week, I’m going on a little vacation next week, so the first week of April, I promise!  The wholesale orders for Grill Charms are picking up with “the season” as people thaw out and they can finally see their grills from under the many inches of snow.   There has also been a lot of chatter online, in the blogs etc.. for Grill Charms™ as a Groomsmen gift.  Wedding season is upon us, so that’s been very helpful.

Here’s a few of them: http://groomsadvice.com/2010/03/17/grill-charms-a-unique-groomsmen-gift-idea-for-bbq-lovers/

http://www.coolgroomsmengift.com/grill-charms/

Alrighty… I need to get packing as I have to get up at 3:30 AM to get on a 5:30 flight.  YIKES!  Talk to you soon!

Leslie Haywood, Founder and President of Charmed Life Products, Inventor of Grill Charms™www.grillcharms.com

As your social media blogger, I thought I’d share some info on the upcoming free 60 minute teleseminar I’m holding on 3/25 at 8pm Eastern (it was so popular last time I held it in October that I am holding it again!):

“The Top 7 Ways to Leverage Facebook Pages for More Buzz, More Visibility and More Sales!”

The call is Thursday, March 25, 2010 at 8pm Eastern.  If you can’t make it live, no worries, you will still be sent the recording.

However, only those on with me LIVE will benefit from the Q & A at the end of the call—as well as be eligible for the special offer I will be introducing!

I know firsthand that Fan Pages are one of the best ways to bring attention to your business and generate more clients, customers and sales. However, there seems to be a lot of confusion among small business owners about how to use Pages effectively. On this call, I’m sharing all about how to make them work for you–and anyone who has been on my calls before knows I always give a TON of meaty, actionable content!

All you need is a phone to join me, so register now for this FREE teleseminar.

Register here: http://communicatevalue.com/fanpagecall

http://cheftoolsblog.blogspot.com/2010/02/story-of-grill-charmstm.html

 Hello folks!  Here is a little bit more of my presentation:

“Something else I did often during my R&D phase was ASK FOR HELP!

 Did you know that you can actually have an online mentor and councilor for FREE in just about ANY field or genera you can think of?  I used several virtual SCORE.org councilors during the beginning stages of my entrepreneurial journey.  They helped me with everything from writing my business plan to metal fabrication processes for my product. In November I was invited to one of my virtual councilors’ banquets to receive an award for success story of the year. It just so happened he lived in Myrtle Beach, so it was for Grand Strand SCORE Chapter 381. We still talk today.  Once again, it is all about building your virtual village.  

On blogs and forums, join the conversation.  Ask for help.  You don’t have to do it alone and people really like to share information they have learned.  People love to “talk” so ask and then sit back and listen

Another thing I did (and still do) in this interactive social world of ours is enter business contests relevant to my field.  There are so many out there for start up companies.

www.startupnation.com always has tons,

Idea Café gives away $5000.00 every year to a new business

Whirlpool’s Mother of Invention Grant is an annual contest

Make Mine a Million

A lot of these contests I learn about from checking blogs and forums like mompreneursonline.com.”  This will help with building your credibility which I’ll talk about next week. 

Let’s see…. In the world of Grill Charms™, I’ve been a little under the weather with a cold and consequently I sound like a frog!  This was really frustrating because I felt like I couldn’t make any sales calls and grilling season is creeping up fast.  The specialty retailers are buying now (if they haven’t already) for spring and summer and here I am, unable to call on any stores because I sound like an amphibian!  Very frustrating!  I did what I could via email (which is not as effective) but Monday, I’m going to hit the ground running!  Have a wonderful weekend folks!

Leslie Haywood, Founder and President of Charmed Life Products, Inventor of Grill Charms™www.grillcharms.com

It sounds obvious, but before you implement a new marketing strategy in your business, you need to first know what your objectives are. That is, what is it that you are trying to accomplish? Social media is no different. It’s not enough to want to add it to your marketing mix just because “everyone else is doing it.”

Luckily Forrester Research came up with a really useful acronym called the POST Method₁, and it’s a really easy way to frame your social media strategy. Here’s what it stands for:

P: Who are the PEOPLE you would most like to attract in social media For example–mentors, colleagues, potential clients, strategic alliance partners, raving fans, local connections? Or a combination of these?

O: What are your primary OBJECTIVES for your Social Media presence? For example, is it to get found by those who are looking for your services or products, building a community around your business, finding and interacting with current and potential clients and customers, creating awareness of your content and offerings, building relationships with potential strategic alliance and referral partners, learning from mentors?

S: What Social Media STRATEGIES do you plan to implement? Will you have a LinkedIn profile, Twitter profile, a Facebook Fan Page, join a Facebook Group, start a blog? Which ones have priority over others?

T: What TECHNOLOGIES will you use? For example–Twellow, Hootsuite, Ping.fm, Twitpic, YouTube, Bit.ly for link shortening?

Finally, for bonus points, you could also include “M” as in “how will you MEASURE your results?” Understandably, businesspeople still want to know the ROI of their activities–and although this is not as cut and dry to measure in social media, there are still certain numbers that you can look to: your number of newsletter or blog subscribers, number of followers and fans, your website traffic, the amount of comments on your blog, how many purchases made, etc.

The POST method is a good basic structure for starting to define your social media plan, objectives, and priorities. By identifying all the relevant parts of the structure you are creating a clearer vision and purpose–as well as implementing goals, strategies, and tools that will best enable you to effectively reach the people you are looking to connect with through social media.

~Christine Gallagher, Mompreneurs Social Media Expert

₁Source : Forrester Research/Groundswell: http://blogs.forrester.com/groundswell/2007/12/the-post-method.html

Many small business owners are already on Facebook but are either still not sure that it is a good use of their time, or they see its potential but are just confused about how exactly it can work for them.  Starting a Fan Page for your business may be your answer.  But how can you use a Fan Page to achieve fantastic results?

1) The first way to leverage Fan Pages is to set up your Page for success. One of the first things you need to do when you set up a new Page is to give it a title.  A tip with this is to think about using keywords related to your business that you would like to be found for. You also want to choose a good, clear photo for your Page.  Another thing to note is to make sure you have filled out the Info tab on your Page thoroughly with all the relevant information about your business.

2) The second way to leverage Fan Pages is to build your Fan base. You have to be a little proactive about getting Fans, especially when your Page is new.  An easy way to invite people is to use the “Suggest to Friends” link underneath the picture on your Fan Page.  Facebook will then pull up a list of your Facebook friends and you would just click on the ones you want to send invitations to. You’ll want to consider people like former and current clients, people you’ve partnered with in your business, vendors you work with, people who you know have purchased from you before, etc.

3) The third way to leverage Fan Pages is to interact and engage with your Fans. Once you have some supporters of your Page, you want to encourage more dialogue and interaction between yourself and them and even among each other. The biggest impact comes from simply having conversations with people. One thing that I do on my Page is to just ask open-ended questions. Asking people to share experiences is another great way to get a dialogue going.

4) The fourth way to leverage Fan Pages is to provide good content. Offering regular content will naturally encourage interaction because you are giving people something to respond to.  You don’t need to come up with all the content yourself, either.  You might just link to an interesting article or blog post you have found on the web related to your business or industry. What content like this does is attract comments from your Fans, which is activity that in turn goes out into the News Feed.  The more activity on your Page then, the more attention to your Page you have a chance of attracting.

5) The fifth way to leverage Fan Pages is to use them to drive traffic to and from your blog or website. To do this, you definitely want to list your website in the Info section, and you also want to share links in your updates to your own site. You can also use an application like Notes to enter your blog feed so that it pulls your posts into your Page. You also want to add your URL to your email signature, and use the free badges and widgets Facebook provides that you can add to your website.  You can check out faceboook.com/facebook-widgets for those. Once you have something like this on your site, visitors can just click on it and they will land on your Page where they can become a fan.

So, if you don’t have a Page yet, head over to facebook.com/pages/create.php and start one now.  If you do have one set up, use these tips to help make your Page stand out, get noticed, and become a helpful destination for all of your raving Fans.