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	<title>Mompreneurs &#187; Customer Service Mom</title>
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		<title>Dealing with an Unhappy Customer</title>
		<link>http://www.mompreneursonline.com/dealing-with-an-unhappy-customer/</link>
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		<pubDate>Fri, 15 Aug 2008 18:20:51 +0000</pubDate>
		<dc:creator>Customer Service Mom</dc:creator>
				<category><![CDATA[Customer Service]]></category>

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		<description><![CDATA[A recent post on the forum brought up a great point about handling customer situations. One of the members asked about the best way to handle a customer who isnâ€™t happy with your company.
First of all, it is great that a business owner is concerned that someone may not be happy. However, coming up with [...]]]></description>
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		<title>The Economy is Tough: Has it Hit You and Your Customers?</title>
		<link>http://www.mompreneursonline.com/the-economy-is-tough-has-it-hit-you-and-your-customers/</link>
		<comments>http://www.mompreneursonline.com/the-economy-is-tough-has-it-hit-you-and-your-customers/#comments</comments>
		<pubDate>Thu, 15 May 2008 15:08:12 +0000</pubDate>
		<dc:creator>Customer Service Mom</dc:creator>
				<category><![CDATA[Customer Service]]></category>

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		<description><![CDATA[There was a recent conversation on the MompreneursOnline forum about the economy and how it is impacting our business. Since I have been in business for only a year, I am not sure if the slow down many of us our experiencing is due to the time of year or it is a reflection of [...]]]></description>
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		<title>Taking a Bad Situation to Show Your Customers They are Valued</title>
		<link>http://www.mompreneursonline.com/taking-a-bad-situation-to-show-your-customers-they-are-valued/</link>
		<comments>http://www.mompreneursonline.com/taking-a-bad-situation-to-show-your-customers-they-are-valued/#comments</comments>
		<pubDate>Fri, 18 Apr 2008 13:55:39 +0000</pubDate>
		<dc:creator>Customer Service Mom</dc:creator>
				<category><![CDATA[Customer Service]]></category>

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		<description><![CDATA[How a company handles a bad situation is the key to maintaining customers, which I experienced first hand this past weekend.  Due to a death in my immediate family, I had to fly to San Antonio from TX.  I searched high and low for a reasonable rate, which was a challenge when buying [...]]]></description>
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		<title>Poor Customer Service Can Send Customers Running Away</title>
		<link>http://www.mompreneursonline.com/poor-customer-service-can-send-customers-running-away/</link>
		<comments>http://www.mompreneursonline.com/poor-customer-service-can-send-customers-running-away/#comments</comments>
		<pubDate>Thu, 03 Apr 2008 12:48:17 +0000</pubDate>
		<dc:creator>Customer Service Mom</dc:creator>
				<category><![CDATA[Customer Service]]></category>

		<guid isPermaLink="false">http://www.mompreneursonline.com/blogs/2008/04/03/poor-customer-service-can-send-customers-running-away/</guid>
		<description><![CDATA[From a customer service perspective, the past couple of weeks have almost sent me over the edge. Since this is my field, I realize I am a little more sensitive than the majority, but it still amazes me how business choose to approach their customers and how much some expect their customers to tolerate.
As more [...]]]></description>
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